Posted on May 27, 2026
Job Description
!!! Now Hiring !!!
Director, Operational Planning
We are looking for a well experienced Director, Operational Planning for Cleese Catering located at 11 Carlaw Ave suite 14 Toronto, ON M4M 2R6, Canada.
No. of position: 01
Tasks and Responsibilities:
- Plan, organize, direct, control and evaluate administrative operations supporting catering services, including client booking administration, event order documentation, purchasing coordination, records management, and internal office procedures.
- Develop and implement operational planning systems to support efficient scheduling, order processing, supplier coordination, staffing administration, and delivery of catering services across client locations and event venues.
- Direct and advise administrative staff responsible for client records, vendor files, purchasing records, invoices, contracts, employee scheduling documents, and other business administration functions.
- Establish and maintain administrative policies and procedures related to event bookings, client communications, deposits, cancellations, dietary requirement documentation, allergen records, supplier records, and internal reporting.
- Plan, administer and control budgets for catering-related contracts, equipment, supplies, packaging, rentals, vendor services, and administrative resources.
- Coordinate with management, kitchen leadership, event staff, suppliers, and administrative personnel to ensure operational plans are properly documented and implemented.
- Monitor administrative workflows and service-planning procedures to identify operational gaps, improve efficiency, and support consistent service delivery for corporate, private, and special-event clients.
- Direct and control internal compliance procedures related to business records, workplace policies, food safety documentation, supplier documentation, and applicable administrative requirements.
- Prepare reports, summaries, and operational briefs for senior management regarding administrative performance, purchasing needs, staffing requirements, service capacity, and process improvements.
- Interview, hire, train, supervise and evaluate administrative and support staff involved in office administration, purchasing coordination, scheduling, records management, and client service administration.
Prerequisites:
Education: Secondary (high) school graduation certificate or equivalent experience
- Proven ability to lead operations teams.
- Strong knowledge of Canadian workplace health and safety requirements, food safety documentation, purchasing procedures, supplier coordination, and operational planning practices within the catering or hospitality industry.
- Excellent communication, leadership, and analytical skills.
Experience & Skills: 5 years or more
Language: English
Hourly Rate: $50 per hour for 30 to 40 Hours per week
Starting Date: As soon as possible
Terms of Employment: Fulltime and permanent
Benefits: 4 % Vacation Pay,
Please send your resume at email to-cleesecateringrecruitment@outlook.com
Employment Terms
Permanent Employment
Education Requirement
Secondary (high) school graduation certificate
Experience Requirement
5 years or more
Language Requirement
English
Target Groups
Indigenous people, Mature workers, Vulnerable youth, Newcomers are encouraged to apply.
Work Hours Per Week
30-40 hours week