Bell Captain

Posted on June 8, 2026

Job Description

!!! Now Hiring !!!

(Bell Captain)

JW Marriott The Rosseau Muskoka Resort & Spa is a luxury getaway nestled on Lake Rosseau in Ontario’s Muskoka region. With upscale accommodations, a full-service spa, multiple dining options, and a range of recreational activities, it offers guests a luxurious retreat amidst stunning natural surroundings.

​​JW Marriott The Rosseau Muskoka is an equal-opportunity employer. We are committed to inclusive, barrier-free recruitment and selection processes and work environments in accordance with the Accessibility for Ontarians with Disabilities Act (AODA)..

JW Marriott The Rosseau Muskoka is committed to building a more diverse workplace and encourages all qualified applicants to apply.

We are seeking  a Bell Captain at 1050 Paignton House Road, Minett, ON P0B 1G0, Canada.

No. of positions – 1

JOB DUTIES:

• Supervise and coordinate the daily activities of bell attendants, valet staff, and guest service personnel to ensure efficient guest arrival and departure operations.
• Welcome guests in a professional manner and ensure prompt assistance with luggage handling, room orientation, transportation arrangements, and resort information.
• Coordinate luggage delivery, storage, and guest requests while maintaining Marriott service standards and luxury hospitality practices.
• Monitor guest service operations in lobby and entrance areas to ensure smooth workflow, timely service, and high levels of guest satisfaction.
• Train and mentor bell staff on guest relations, hotel procedures, safety standards, and proper handling of guest belongings and equipment.
• Assist guests with directions, local tourism information, resort amenities, dining reservations, and recreational activities available within the Muskoka region.
• Coordinate transportation services, valet operations, and group arrivals for conferences, weddings, and special resort events.
• Maintain communication with front desk, housekeeping, concierge, and security departments to support efficient hotel operations and guest services.
• Resolve guest concerns and service issues promptly and professionally while ensuring a positive guest experience throughout the resort stay.

Prerequisites:

Education: Secondary School or equivalent experience

Language: English

Experience: 3-5 years of experience in the relevant field.

Hourly Salary: $25 for 30 hours to 40 hours per week

Starting Date: As soon as possible

Terms of Employment: Full-time and permanent

Benefits:

4 % Vacation Pay, Group Insurance Plan – Maximum Benefits Package, Extended Medical, Vision, Life Insurance, Disability, AD&D, Travel Insurance, Additional Family Coverage cost shared between the associate and the hotel, RSP Plan – RBC, Company will match your contributions up to 3% of your gross base earnings 20% Discount in our Food & Beverage outlets, Worldwide Employee Discounts – Booking Stays

Please send your resume to Email at marriotmuskokarecruitment@outlook.com

Employment Terms

Permanent Employment

Education Requirement

Secondary (high) school graduation certificate

Experience Requirement

3 years to less than 5 years

Language Requirement

English

Target Groups

Indigenous people, Mature workers, Newcomers, Vulnerable youth are encouraged to apply.

Work Hours Per Week

30-40 hours week