Posted on January 5, 2025
Job Description
*Call Center Responsibilities*
* Convert incoming customer calls into booked service appointments.
* Deliver call scripts with an authentic cadence; be clear, compelling and personable.
* Respond to customer requests, resolving issues and promoting the brand.
* Participate in training to boost booked calls and practice outbound calling.
* Be professional and establish customer rapport, encouraging repeat business.
* Adhere to the company’s plan to resolving customer complaints quickly and favorably.
* Maintain and update customer database with complete and accurate information.
*Your skill set.*
* Develop a proven track record in customer service.
* IT competent; good typist and proficient with phone systems.
* Highly organized with exceptional follow through abilities.
* Strong verbal and written communications
* Ability to build trust and and demonstrate empathy.
* Personality that blends well with a fast-paced , goal driven environment.
* Competitive individual contributor who also loves to win as a team.
Job Types: Permanent, Full-time
Pay: $27.00-$32.00 per hour
Benefits:
* Company events
* Dental care
* Disability insurance
* Extended health care
* Life insurance
* On-site parking
* Vision care
Ability to commute/relocate:
* Kelowna, BC V1X 2K1: reliably commute or plan to relocate before starting work (required)
Education:
* Secondary School (preferred)
Experience:
* Call center: 1 year (preferred)
* Customer service: 1 year (preferred)
Work Location: In person
Location
Kelowna , BC
Work location
On site
Salary $ 27.00 to $ 32.00 HOUR hourly
Terms of employment
Permanent employment Full time
Starts as soon as possible
vacancies
1 vacancy
Source
indeed.com
#10223351200
Various locations
Kelowna, BC
Job Details
- Employer: Blair Plumbing Heating and Air Conditioning
- Location: Kelowna, British Columbia
- Wage: $27.00 to $32.00 per hour
- Hours: Permanent, Full-time
- Vacancies: 1
- Start date: As soon as possible
- NOC: 64409
How to Apply
Apply by mail to:
Blair Plumbing Heating and Air Conditioning
Kelowna, BC