Front Desk Agent

Closing on: Jun 30, 2027
Job Category: Hospitality
Job Type: Full Time
Job Location: Ontario

Posted on April 6, 2025

Job Description

Genesis Hospitality embraces a culture of ?Roll-Up Your Sleeves? work ethic, in which the Guest is the most important aspect of our daily work. When any department needs help, members of other departments and the administration are there to help. Following the Golden Rules, all employees leave no Guest question unanswered, finding the answer out if they do not know it themselves. The most prominent characteristic within the Genesis culture is our ability to have fun while we work every day.
Role Responsibilities:
As a Front Desk Clerk, you have the responsibility to give our guests the best hospitality experience they can have by:
Assisting guests efficiently, courteously, and professionally at all times
Maintain a high level of service and hospitality
Promptly and effectively deal with guest concerns or issues and see all are met to satisfaction in a timely manner
Post guest charges, collect payments, and follow all cash handling procedures as required by Genesis
Handle guest mail and messages with respect to privacy and professionalism
Be knowledgeable of the hotel brand and various programs (travel programs, special offers)
Be a great communicator to various departments and management on guest comments and concerns
Respond quickly to incoming calls, lobby visitors and team members needing front desk assistance
Have full knowledge of hotel safety and emergency procedures
Job Type: Full time
Job Types: Permanent
Salary: $19.25
Hotel Experience Asset
Job Types: Full-time, Permanent
Pay: $19.25 per hour
Experience:
* Hotel: 1 year (preferred)
Work Location: In person
Location
Concord , ON
Work location
On site
Salary $ 19.25 HOUR hourly
Terms of employment
Permanent employment Full time
Starts as soon as possible
vacancies
1 vacancy
Source
indeed.com
#10218079752
Various locations
Concord, ON

Job Details

  • Employer: Residence Inn by Marriott Vaughan
  • Location: Concord, Ontario
  • Wage: $19.25 per hour
  • Hours: Permanent, Full-time
  • Vacancies: 1
  • Start date: As soon as possible
  • NOC: 64314

How to Apply

Apply by mail to:
Residence Inn by Marriott Vaughan
Concord, ON

Apply for this position

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