Customer Service Representative – Call Centre

Closing on: Jun 30, 2027
Job Category: Customer Service
Job Type: Full Time
Job Location: Ontario

Posted on April 11, 2025

Job Description

*Join Our Team!*
We are a busy, privately owned small animal veterinary clinic looking for a friendly, organized, and compassionate *Client Service Representative* to join our team.
As the first point of contact for our clients, you play a vital role in creating a welcoming and positive experience for both pets and their families. We are looking for someone who enjoys working with animal and people, thrives in a fast-paced environment, and is passionate about providing exceptional customer service.
*Responsibilities*
* Greet clients and their pets with warmth and professionalism.
* Answer phone and respond to emails.
* Schedule appointments and manage daily appointments.
* Check patients in and out, process payments, and maintain accurate medical records.
* Communicate clearly with veterinarians and technical staff to ensure efficient patient care.
* Assist clients with prescription refills, food orders, and general inquiries.
* Maintain a clean, organized, and welcoming reception area.
* Support the team with various administrative duties as needed.
*Qualifications*
* Previous customer service experience is required.
* Veterinary reception experience is an asset but not required?we are willing to train the right candidate.
* Completion of the veterinary assistant program is an asset but not required.
* Excellent communication and interpersonal skills.
* Strong organizational and multitasking abilities.
* Proficient with computers and able to learn veterinary practice software.
*What We Offer*
* · Competitive hourly wage
* · Flexible schedule
* · Health benefits, including medical, dental, and life insurance
* · Staff discount program
Join us as a Customer Service Representative and become part of a vibrant team committed to delivering outstanding service! Your positive energy, communication prowess, and organizational abilities will help us create memorable experiences for our customers every day.
Pay: From $20.00 per hour
Benefits:
* Dental care
* Employee assistance program
* Extended health care
* Flexible schedule
* Life insurance
* On-site parking
* Vision care
Work Location: In person
Location
Odessa , ON
Work location
On site
Salary $ 20.00 HOUR hourly
Terms of employment
Full time
Starts as soon as possible
vacancies
1 vacancy
Source
indeed.com
#10220929284
Various locations
Odessa, ON

Job Details

  • Employer: Millcreek Veterinary Clinic
  • Location: Odessa, Ontario
  • Wage: $20.00 per hour
  • Hours: Full-time
  • Vacancies: 1
  • Start date: As soon as possible
  • NOC: 64409

How to Apply

Apply by mail to:
Millcreek Veterinary Clinic
Odessa, ON

Apply for this position

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