Posted on April 16, 2025
Job Description
On-site guest services agent – hotel position. Investigate complaints and claims; register arriving guests and assign rooms; resolve complaints and claims; process group arrivals and departures; take, cancel and change room reservations; provide information on hotel facilities and services; provide general information about points of interest in the area; exchange foreign currency; process guests’ departures, calculate charges and receive payments; balance cash and complete balance sheets, cash reports and related forms; maintain an inventory of vacancies, reservations and room assignments; follow emergency and safety procedures; clerical duties (i.e. faxing, filing, photocopying); answer telephone and relay telephone calls and messages; assist clients/guests with special needs; contact customers to deliver requested wakeup calls; perform light housekeeping and cleaning duties; provide customer service; serve food and beverages.
Job Details
- Employer: QUALITY INN LEAMINGTON
- Location: Leamington, Ontario
- Wage: $17.60 to $19.00 per hour (to be negotiated)
- Hours: 5 to 44 hours per week, Permanent, Part-time leading to full time
- Vacancies: 1
- Start date: As soon as possible
- NOC: 64314
Requirements
- Secondary (high) school graduation certificate
- Experience an asset
- English
- Work must be completed at the physical location. There is no option to work remotely
Benefits
- Dental plan
- Disability benefits
- Health care plan
- Vision care benefits
- Bonus
- Gratuities
- Group insurance benefits
- Life insurance
- Free parking available
- Other benefits
- Variable or compressed work week
How to Apply
Apply by mail to:
QUALITY INN LEAMINGTON
279 Erie St. South, Leamington, ON N8H 3C4