Customer Service Representative – Call Centre

Closing on: Jun 30, 2027
Job Category: Customer Service
Job Type: Full Time
Job Location: Saskatchewan

Posted on June 24, 2025

Job Description

*Job Summary*
We are seeking a dedicated and personable Customer Service Representative (CSR) to join our team. Fun and fast paced environment with lots of room for growth! The ideal candidate will serve as the first point of contact for our customers, providing exceptional service through various communication channels. This role involves handling inquiries, processing data entry, and supporting sales efforts to ensure customer satisfaction and loyalty. The CSR position offers an opportunity to develop strong communication and analysis skills within a dynamic environment.
*Responsibilities*
* Respond promptly and professionally to customer inquiries face to face
* Accurately perform data entry tasks related to customer accounts and transactions
* Assist customers with product information, order processing, and issue resolution
* Engage in upselling and cross-selling opportunities to enhance sales performance
* Maintain detailed records of customer interactions and transactions for analysis and reporting purposes
* Demonstrate excellent phone etiquette and communication skills at all times
* Collaborate with team members to improve service quality and customer experience
* Support the sales team by providing insights based on customer feedback and analysis
*Requirements*
* Experience in customer service, sales, or related roles is advantageous
* Demonstrated data entry skills with attention to accuracy and detail
* Ability to analyze customer needs and provide appropriate solutions
* Excellent phone etiquette and interpersonal skills
* Multilingual abilities are a plus for serving diverse clients effectively
* Strong organizational skills with the ability to multitask in a fast-paced environment
* A proactive attitude with a focus on delivering exceptional customer experiences
Pay: $600.00-$1,200.00 per week
Benefits:
* Casual dress
* Company events
* Flexible schedule
Work Location: In person
Location
Regina , SK
Work location
On site
Salary $ 600 to $ 1,200 WEEKLY weekly
Terms of employment
Full time
Starts as soon as possible
vacancies
1 vacancy
Source
indeed.com
#10211326629
Various locations
Regina, SK

Job Details

  • Employer: Grassroots Direct Marketing
  • Location: Regina, Saskatchewan
  • Wage: $600.00 to $1,200.00 weekly
  • Hours: Full-time
  • Vacancies: 1
  • Start date: As soon as possible
  • NOC: 64409

How to Apply

Apply by mail to:
Grassroots Direct Marketing
Regina, SK

Apply for this position

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