Posted on January 17, 2025
Job Description
*Job description:*Overview
At Hotel Opportune Vancouver, we pride ourselves on creating memorable guest experiences in a professional and welcoming environment. We are looking for a Front Desk Agent who shares our passion for hospitality and delivering outstanding service. As the first point of contact for our guests, you will play a key role in ensuring their stay is seamless, comfortable, and enjoyable. From managing reservations and check-ins to handling inquiries and promoting our hotel services, you?ll help create a positive and lasting impression.Responsibilities
* Welcome and assist guests with check-ins, check-outs, and inquiries
* Answer calls, manage reservations, and confirm bookings
* Handle payments (cash, card, check) and balance daily transactions
* Audit, verify, and reconcile daily revenue documentation
* Manage room assignments, inventory, and availability
* Respond promptly and professionally to guest requests, concerns, and complaints
* Promote hotel amenities, services, and features
* Support smooth front desk operations while maintaining a warm, professional presence
Experience
* We?re looking for someone with at least 6 months to 1 year of experience working at a hotel front desk position. You should be comfortable communicating in English (both spoken and written) and be confident using computers, including tools like Excel, Google Sheets, and other basic systems.
* Strong communication and interpersonal abilities
* Excellent problem-solving and multitasking skills
* Proficiency with hotel management systems/software
* Basic math and computer literacy
* Ability to stay calm and courteous under pressure
* *Availability:* Must be able to work all shifts (days, evenings, nights, weekends, and holidays)
* *Education:* Must be fluent in English (reading, writing, speaking). Bilingual candidates are an asset.
Pay: $18.50-$19.00 per hour
Work Location: In person
Location
Vancouver , BC
Work location
On site
Salary $ 18.50 to $ 19.00 HOUR hourly
Terms of employment
Part time
Starts as soon as possible
vacancies
1 vacancy
Source
indeed.com
#10215235276
Various locations
Vancouver, BC
Job Details
- Employer: Hotel Opportune
- Location: Vancouver, British Columbia
- Wage: $18.50 to $19.00 per hour
- Hours: Part-time
- Vacancies: 1
- Start date: As soon as possible
- NOC: 64314
How to Apply
Apply by mail to:
Hotel Opportune
Vancouver, BC