Posted on May 15, 2025
Job Description
*Room Attendant applicant must be available Weekends and shifts can vary*
*SUMMARY:*
The Room Attendant works with the Executive Housekeeper to attain the cleanliness and guest service standards required by the hotel.
*RESPONSIBILITIES:*
· Respond to direct guest requests in an empathetic and timely manner.
· Provide daily cleaning & sanitation per standards, including but not limited to: Guest Rooms..
· Ensure communication of maintenance issues in a timely manner.
· Maintain equipment in a clean and proper working order, reporting any concerns in a timely manner.
· Work with the Guest Services and Maintenance departments regarding the status of rooms, guest requests, and upkeep and repair issues.
· Ensure the correct handling of lost guest property in accordance with Hotel procedures.
· Carry out opening and closing procedures as detailed in the Standards & Procedures while ensuring accurate completion of any reports.
· Ensure the safe storage, issue and effective use of cleaning materials and equipment as directed by manufactures on their Safety Data Sheets (SDS).
· Ensure adherence to the Hotel?s policy regarding security of bedrooms and keys.
· Ensure adherence to hotel?s 4 Key Principles.
· To work and communicate in a professional and ethical manner with colleagues assisting where necessary to develop team spirit and to achieve standards of work and guest care as required by Hotel policy.
· Ensure correct placement of Fixtures, Furniture, and Amenities & Equipment.
· Maintain standards in compliance with Housekeeping Department Policies, Procedures and Practices.
· Provide support to Security by communicating any unusual situation or person
· Provide support per the Emergency Response Plan as directed.
· Complete housecleaning of rooms.
· All other assignments directed by the housekeeping department
*QUALIFICATIONS:*
· High School diploma an asset.
· Experience in Housekeeping required..
· Ability to work day, evening and weekend shifts.
· Ability to lift, carry & move 11 to 29 pounds
· Ability to tolerate cleaning chemicals.
· Ability to prioritize, problem solve and make decisions in support of superior guest service.
· Ability to communicate with Guests and Team Members in a concise, clear and empathetic manner.
· Strong time management skills required.
Pay: $20.85-$24.53 per hour
Flexible language requirement:
* French not required
Experience:
* Hotel: 2 years (preferred)
* Housekeeping: 2 years (preferred)
Language:
* English (required)
Work Location: In person
Location
Ottawa , ON
Work location
On site
Salary $ 20.85 to $ 24.53 HOUR hourly
Terms of employment
Part time
Starts as soon as possible
vacancies
1 vacancy
Source
indeed.com
#10222227754
Various locations
Ottawa, ON
Job Details
- Employer: Lord Elgin Hotel
- Location: Ottawa, Ontario
- Wage: $20.85 to $24.53 per hour
- Hours: Part-time
- Vacancies: 1
- Start date: As soon as possible
- NOC: 65310
How to Apply
Apply by mail to:
Lord Elgin Hotel
Ottawa, ON