Posted on January 13, 2025
Job Description
*Restaurant Manager*
*Toscana Italian Grill ? Calgary, ABFull-Time | Permanent*
*About the Position*
Toscana Italian Grill is a family-owned Italian restaurant focused on quality food, genuine hospitality, and creating a welcoming experience for our guests.
We are looking for an experienced *Restaurant Manager* to join our management team. This is a hands-on leadership position for someone who enjoys working with people, developing a strong team, and being actively involved in day-to-day restaurant operations.
The Restaurant Manager will be responsible for overseeing service, supporting and developing staff, controlling labour, maintaining restaurant standards, and ensuring every shift operates efficiently.
*Key Responsibilities*
* Oversee daily front-of-house operations and overall restaurant service
* Lead, supervise, and support servers, hosts, bartenders, and support staff
* Maintain a strong presence on the floor during service
* Ensure guests receive friendly, professional, and attentive service
* Handle guest concerns and resolve issues professionally and promptly
* Hire, onboard, train, coach, and develop employees
* Create and manage weekly staff schedules based on forecasted business levels
* Monitor labour costs and adjust staffing according to business needs
* Conduct pre-shift meetings and communicate expectations and daily priorities
* Hold employees accountable to restaurant policies and service standards
* Address performance concerns and complete corrective action when necessary
* Maintain a positive, respectful, and professional work environment
* Coordinate closely with kitchen management to maintain strong communication between front and back of house
* Manage reservations, table flow, wait times, and dining room efficiency
* Complete opening and closing management responsibilities
* Review server cash-outs, deposits, refunds, discounts, comps, and voids
* Monitor food and beverage quality, presentation, and consistency
* Assist with inventory counts, ordering, receiving, and waste control
* Help manage food, beverage, labour, and other operating costs
* Ensure restaurant cleanliness and organization standards are maintained
* Ensure food safety, liquor service, health, and workplace safety requirements are followed
* Identify equipment or maintenance issues and ensure they are addressed
* Assist with restaurant promotions, special events, and initiatives to increase sales
* Review guest feedback and identify opportunities to improve the restaurant
* Communicate operational concerns and opportunities to senior management
* Lead by example and assist the team wherever needed during busy periods
*What We?re Looking For*
* Previous restaurant management experience is strongly preferred
* Strong leadership skills with the ability to coach and motivate a team
* Excellent communication and interpersonal skills
* Strong understanding of restaurant operations and guest service
* Experience with staff scheduling and labour management
* Comfortable working with POS systems, cash handling, and daily financial controls
* Strong problem-solving and decision-making abilities
* Organized and able to manage multiple priorities in a fast-paced environment
* Ability to remain professional and composed during busy services
* ProServe certification or willingness to obtain it
* Knowledge of Alberta restaurant, liquor, health, and workplace safety requirements is an asset
* Availability to work evenings, weekends, and holidays as required
*What We Offer*
* Competitive salary based on experience
* Full-time, permanent position
* Consistent management schedule
* Employee dining discounts
* Opportunities for advancement within a growing restaurant group
* Support from an experienced management and ownership team
* A family-owned restaurant environment where managers have an opportunity to contribute ideas and make an impact
*The Ideal Candidate*
We are looking for more than someone who simply supervises a shift.
The
Location
Calgary , AB
Work location
On site
Salary $ 48,000 to $ 55,000 YEAR annually
Terms of employment
Full time
Starts as soon as possible
vacancies
1 vacancy
Source
indeed.com
#10223974304
Various locations
Calgary, AB
Job Details
- Employer: Toscana Italian Grill
- Location: Calgary, Alberta
- Wage: $48,000.00 to $55,000.00 annually
- Hours: Full-time
- Vacancies: 1
- Start date: As soon as possible
- NOC: 60030
How to Apply
Apply by mail to:
Toscana Italian Grill
Calgary, AB