Posted on June 19, 2026
Job Description
!!! Now Hiring!!!
(Reservations Clerk)
We are looking for well-experienced Reservations Clerks for “Broadstreet Properties Ltd” located at 700 Petersen Road, Campbell River, BC V9W 3H7, Canada; however, you will be required to work at various locations in the region.
No. of Positions: 03
JOB DUTIES:
- Greet guests and respond to inquiries about room availability, rates, facilities, and services in person, over the phone, or by email.
- Process and confirm room reservations using the resort’s booking software or property management system.
- Verify guest information, record payment details, and ensure accurate data entry for all reservations.
- Modify, cancel, or update existing bookings as requested by guests while following resort policies and maintaining accurate records.
- Coordinate with housekeeping, front desk, and maintenance teams to ensure room readiness and guest satisfaction.
- Provide information on resort amenities, special packages, local attractions, and transportation options.
- Respond promptly and professionally to guest inquiries, complaints, or special requests to ensure a positive guest experience.
- Maintain up-to-date knowledge of resort promotions, seasonal pricing, and event offerings.
- Prepare and maintain daily reservation and occupancy reports for management.
- Follow all company policies regarding privacy, data protection, and guest confidentiality.
- Perform other duties as reasonably assigned by management.
Prerequisites:
Education: Secondary School or equivalent experience.
Experience & Skills: 5 years or more in guest relations, reservations, or hospitality customer service.
Language: English
Hourly Rate: $21.18 to 23.00 for 30 to 40 hours per week
Starting Date: As soon as possible
Terms of Employment: Full-time and permanent
Benefits: 4% vacation pay
- Support for Youth Applicants and Employees:
- Support equal employment opportunities for youth applicants and employees.
- Offer on-the-job training tailored to youth.
- Provide mentorship, coaching, and networking opportunities for youth.
- Deliver awareness training to employees to foster a welcoming and inclusive environment for youth.
Please send your resume at email to broadstreetpropertiesrecruitment@outlook.com.
Employment Terms
Permanent Employment
Education Requirement
Secondary (high) school graduation certificate
Experience Requirement
5 years or more
Language Requirement
English
Target Groups
Indigenous people, Mature workers, Vulnerable youth, Newcomers are encouraged to apply.
Work Hours Per Week
30-40 hours week